Type: Multiple choice

Duration: 60 minutes

Pass Mark: 25/40

Delivery: Digital or paper based, depending on exam provider

The Context for Business Processing Modelling 15%

The Organisational Context for Business Processes 20%

Modelling the Business Processes 30%

Documenting Tasks 15%

Improving Business Processes 20%

1.ANTAB specializes in manufacturing tablet computer, which are rebadged by its customers and sold under the customer’s brand name. Recently, some customer have suggested that a dual-boot tablet that can run more than one operating system would improve their competitive edge.This would require a significant changein the manufacturing process and will require a decision from senior management, supported by a business case.How would this suggestion by represented on an organization model of ANTAB’s business?

A. Customer request

B. Supplier input

C. Output from a process.

D. Factor in the external environment

Answer: A

2.No Exit Suppliers has decided to implement a Commercial Off the Shelf (COTS) inventory management solution to improve its stock (Inventory) control Before the solution is implemented, all current stock levels and stock locations will be migrated into a related database to ensure that the solution starts with accurate information. Once the system is implemented, all stock movements will be tracked via barcode scanningtechnology.To ensure that the proposed solution is acceptable, which exceptional condition MUST be proved?

A. Stock levels cannot fall below the minimum stock reorder level.

B. Inaccuracies in the migrated stock level can be corrected.

C. Stock level is reduced when orders are dispatched.

D. Changes in stock level can be monitored on a daily basis.

Answer: B

3.A company’s electronic content management system was implemented last year, a business analyst has now been brought in to assess the business benefits of the system. The analyst learnt that the project’s business case wasprimarily built around the efficiency that paperless order processing would bring and that the project went well, but the expected business benefit have not all been realized. In the course of an investigation, it was found that the sales team are continuing to out hard copies of customer order.Which element of POPIT did the project not fully consider?

A. Processes.

B. Information and Technology

C. People.

D. Organisation

Answer: D